Top AI Tools for Customer Support Teams
A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.
IBM Watson Natural Language Understanding
AI NLP for detailed sentiment insights.
#AI
#Feedback Analytics
#Sentiment Analysis
An advanced AI and NLP service from IBM offering capabilities like tone and emotion detection for detailed sentiment insights from customer text at scale.
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Chattermill
AI feedback analytics for customer insights.
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NetBase Quid
AI social analytics for brand sentiment insights.
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Talkwalker
AI analytics for sentiment across all channels.
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